In the last decade, we've moved from the Information Age to the Age of the Customer. What does it take for organizations to thrive in this new experience-based economy? Organizational service design should be implemented as a useful tool as you adapt to this shift in expectations and introduce new technology into the market.
Join fellow industry leaders for a highly interactive session with OST’s Design team featuring Lisa Helminiak and Abby Breyer.Our experts will lead you through a brief presentation followed by interactive breakout rooms. We’ll listen to your experiences, challenges and questions. And we’ll share tools, advice and best practices to help you to:
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